Privacy Policy

1. Introduction

This Privacy Policy describes how CoffeeBreakAI ("Website," "we," "us," or "our") collects, uses, shares, and protects the personal information of our users and visitors ("you" or "your"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy applies to all information collected through our Website, related services, and business operations.

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.

1.1 Web Site Owner

This Website is owned and operated by Transcendent Software LLC, a Missouri limited liability company. We are responsible for the collection and processing of personal information as described in this Privacy Policy.

1.2 Anonymous Web Site Visits

You can browse our Website without providing personal information. However, we automatically collect certain non-identifying information about your visit as described in Section 5 of this Privacy Policy.

1.3 Web Site Transactions

When you engage in certain activities on our Website, such as creating an account, purchasing products or services, or contacting us, we may ask you to provide personal information.

2. Personal Information We Collect

2.1 Web Site Owner

We may collect the following types of personal information:

Contact Information: Name, email address, postal address, phone number
Account Information: Username, password, account preferences
Payment Information: Credit card details, billing address, transaction history
Professional Information: Company Name, job title, industry
Technical Information: IP address, device information, browser type, operating system
Usage Information: Pages visited, features used, time spent on the Website, search queries
Communication Information: Inquiries, feedback, survey responses
AI Interaction Data: Queries submitted to our AI tools, responses generated, feedback provided on AI outputs

2.2 Service Quality Monitoring

We may monitor and record your interactions with our customer service representatives and AI systems for quality assurance, training, and service improvement purposes.

2.3 Information from Children

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on our Website. If we learn we have collected personal information from a child under 13, we will delete that information promptly.

2.4 Lost or Stolen Information

If your personal information is lost, stolen, or accessed by unauthorized individuals, we will notify you in accordance with applicable laws and regulations.

2.5 Chat Rooms, Forums, and Bulletin Boards

If our Website offers chat rooms, forums, bulletin boards, or similar interactive features, any information you post in these areas becomes publicly available. Please exercise caution when deciding to disclose your personal information in these public spaces.

2.6 Links to Other Web Sites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

3. How Your Personal Information is Collected

We collect personal information from various sources, including:

Direct Interactions: Information you provide when creating an account, purchasing products or services, or contacting us
Automated Technologies: Information collected automatically through cookies, web beacons, and other tracking technologies
Third Parties: Information we receive from business partners, service providers, and other third parties
AI System Interactions: Information collected when you interact with our AI-powered features and services without your consent.

4. How and Why We Use Your Personal Information

We retain personal information for as long as needed to deliver the Services, comply with legal obligations, resolve disputes, and enforce our agreements. We may anonymize or aggregate data for analytics or product improvement.

4.1 Limited Uses Identified

We use your personal information for the following purposes:

To provide, maintain, and improve our Website and services
To process and fulfill your orders, subscriptions, and other transactions
To create and manage your account
To personalize your experience and deliver content relevant to your interests
To respond to your inquiries, comments, and requests
To send administrative information, such as updates to our terms, conditions, and policies
To protect our Website, services, and users from fraud, unauthorized access, and other security threats
To comply with legal obligations and enforce our terms and conditions
To analyze usage patterns and trends to improve our Website and services
To train, develop, and enhance our AI systems and algorithms
To monitor and ensure the ethical use of our AI technologies

4.2 Marketing Uses

With your consent, we may use your personal information to:

Send promotional communications about our products, services, special offers, and events
Deliver targeted advertisements based on your interests and online activities
Conduct market research and surveys to better understand our users' needs and preferences You can opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

4.3 Stored Information Uses

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We implement appropriate technical and organizational measures to protect your stored information from unauthorized access, alteration, disclosure, or destruction.

4.4 Online Advertising

We may partner with third-party advertising networks to display advertisements on our Website or to manage our advertising on other websites. These advertising networks may use cookies, web beacons, and other tracking technologies to collect information about your activities on our Website and other websites to provide you with targeted advertising based on your interests.

5. Use of Computer Tracking Technologies

5.1 No Tracking of Personal Information

We do not use tracking technologies to collect personally identifiable information about individuals who visit our Website unless they voluntarily provide such information.

5.2 Use of Cookies

We use cookies to enhance your experience on our Website. Cookies are small text files that are stored on your device when you visit our Website. They help us recognize your device and remember certain information about your visit, such as your preferences and actions.

We use the following types of cookies:

Essential Cookies: Necessary for the Website to function properly
Analytical/Performance Cookies: Help us understand how visitors interact with our Website
Functionality Cookies: Allow the Website to remember choices you make and provide enhanced features
Targeting Cookies: Record your visit to our Website, the pages you visit, and the links you follow You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Website.

5.3 Use of Web Beacon Technologies

We may use web beacons (also known as clear GIFs, pixel tags, or web bugs) on our Website and in our emails. Web beacons are tiny graphics with a unique identifier that help us track user movements, analyze the success of our marketing campaigns, and compile aggregate statistics about Website usage.

5.4 Collection of Non-Identifiable Information

We collect non-identifiable information about your visit to our Website, such as:

Pages visited and time spent on each page
Referring website or source
Browser type and version
Operating system
Screen resolution and color depth
Language settings
Geographic location (country or city level) This information helps us analyze trends, administer the Website, track users' movements, and gather demographic information for aggregate use.

5.5 Collection of Personal Information

When you voluntarily provide personal information on our Website, we may combine this information with non-identifiable information collected through tracking technologies to personalize your experience and improve our services.

6. Information Security

6.1 Commitment to Online Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

Encryption of sensitive information
Secure socket layer (SSL) technology
Firewalls and intrusion detection systems
Regular security assessments and vulnerability testing
Employee training on data protection and security practices
Access controls and authentication mechanisms
Data backup and recovery procedures While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6.2 No Liability for Acts of Third Parties

Despite our efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us. You acknowledge that you provide your personal information at your own risk. We are not liable for any breach of security or unauthorized access to your information that is beyond our reasonable control.

7. Disclosure of the Information

7.1 Within Corporate Organization

We may share your personal information with our subsidiaries, affiliates, and parent company for purposes consistent with this Privacy Policy.

7.2 Mergers and Acquisitions

In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to our successor or assign. We will notify you of any such change in ownership or control of your personal information.

7.3 Agents

We employ or engage other companies and individuals to perform business functions on our behalf, such as hosting our Website, processing payments, delivering products, sending emails, and providing customer service. These service providers have access to personal information needed to perform their functions but are prohibited from using it for other purposes.

7.4 Affiliated Businesses

We may partner with affiliated businesses to offer products or services on our Website. When you engage with these affiliated businesses, we may share your personal information with them to facilitate your transactions.

7.5 Marketing Analysis by Third Parties

We may share aggregated, non-identifiable information with third parties for marketing, advertising, research, or similar purposes. This information does not include any personal information that can be used to identify you individually.

7.6 Disclosure to Governmental Authorities

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your personal information to:

Enforce our terms and conditions
Protect our rights, privacy, safety, or property
Prevent fraud or illegal activities
Respond to an emergency

8. Privacy Policy Changes and Opt-Out Rights

8.1 Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by email, through a notice on our Website, or as required by applicable law. The revised Privacy Policy will be effective immediately for new users and from the announced effective date for existing users.

8.3 Opt-Out Right

You have the right to opt out of certain uses and disclosures of your personal information. You can exercise this right by:

Following the unsubscribe instructions in our marketing communications
Adjusting your account settings on our Website
Contacting us directly using the information provided in Section 17

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
Right to Erasure: You have the right to request that we delete your personal information in certain circumstances.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability: You have the right to request that we transfer your personal information to another organization or directly to you.
Right to Object: You have the right to object to the processing of your personal information in certain circumstances.
Right to Withdraw Consent: You have the right to withdraw your consent at any time where we rely on consent to process your personal information. To exercise these rights, please contact us using the information provided in Section 17.

10. Your Rights Under the CCPA

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

Right to Know: You have the right to request information about the personal information we collect, use, disclose, and sell.
Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights. In the preceding 12 months, we have collected the following categories of personal information:
Identifiers (e.g., name, email address, IP address)
Personal information categories listed in the California Customer Records statute
Commercial information (e.g., products or services purchased, transaction history)
Internet or other electronic network activity information
Geolocation data
Professional or employment-related information
Inferences drawn from other personal information We may have disclosed these categories of personal information for business purposes as described in Section 7 of this Privacy Policy.

To exercise your CCPA rights, please contact us using the information provided in Section 17.

11. Personal Information We Sold or Disclosed for a Business Purpose

In the preceding 12 months:

We have not sold personal information.
We have disclosed personal information for business purposes as described in Section 7 of this Privacy Policy.

12. Where Your Personal Information is Held

Your personal information may be stored and processed in any country where we have operations or where we engage service providers. This means that your personal information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located in the EEA, we will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law, including entering into standard contractual clauses with our service providers.

13. How Long Your Personal Information Will Be Kept

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you
Whether there is a legal or regulatory obligation to which we are subject
Whether retention is advisable in light of our legal position (e.g., in connection with statutes of limitations, litigation, or regulatory investigations)

14. Transferring Your Personal Information Out of the EEA

If you are located in the EEA, we may transfer your personal information to countries outside the EEA. When we do so, we ensure that appropriate safeguards are in place to protect your personal information, such as:

Standard contractual clauses approved by the European Commission
Binding corporate rules for transfers within our corporate group
Compliance with approved codes of conduct or certification mechanisms
Obtaining your explicit consent for the transfer

15. AI Data

15.1 AI Data Processing

Our Website uses artificial intelligence technologies to provide certain services and features. When you interact with our AI systems, we may collect and process your personal information to:

Train and improve our AI models and algorithms
Generate personalized responses and recommendations
Analyze patterns and trends to enhance user experience
Detect and prevent fraudulent or abusive activities

15.2 Transparency in AI Decision-Making

When our AI systems make automated decisions that may significantly affect you, we strive to provide meaningful information about the logic involved, the significance of the processing, and the potential consequences for you.

15.3 AI Data Minimization

We apply data minimization principles to our AI systems, collecting and processing only the personal information necessary for the specific AI-powered features and services you use.

15.4 AI Ethics and Bias Mitigation

We are committed to developing and using AI technologies in an ethical and responsible manner. We implement measures to identify and mitigate potential biases in our AI systems and algorithms.

16. Keeping Your Personal Information Secure

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no Internet transmission or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

To help protect your personal information, we recommend that you:

Use strong, unique passwords for your account
Do not share your account credentials with others
Log out of your account after using our Website on shared devices
Keep your devices and software updated with the latest security patches
Be cautious when clicking on links or downloading attachments from unknown sources

17. How to Exercise Your Rights

You can exercise your privacy rights by:

Completing a data subject request form available on our Website at Contact
Emailing us at privacy@coffeebreakai.dev
Writing to us at Our Address found in the Contact Us section Please note that you may only make a CCPA-related data access or data portability disclosure request twice within a 12-month period.

If you choose to contact us directly, you will need to provide:

Enough information to identify you (e.g., your full name, address, and customer or account number)
Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill)
A description of what right you want to exercise and the information to which your request relates We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or someone authorized to act on such person's behalf.

Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.

If you are located in the EEA and believe that we have not complied with data protection laws, you have the right to lodge a complaint with your local supervisory authority.

19. Accountability

19.1 Questions, Problems, and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us. We will respond to your inquiry promptly and will make every effort to resolve any concerns you may have.

19.2 Terms of Use

This Privacy Policy is incorporated into and subject to our Terms of Use, which can be found at Terms.

20. Special Provisions for AI Software

20.1 AI Training Data

Our AI systems may be trained using various data sources, including publicly available information and user interactions with our services. We take measures to ensure that training data is processed in accordance with applicable privacy laws and regulations.

20.2 AI-Generated Content

When our AI systems generate content based on your inputs, we may store this content to improve our services and ensure compliance with our policies. You retain ownership of your inputs, but we may use the generated content for purposes consistent with this Privacy Policy.

20.3 Third-Party AI Integration

If our Website integrates with third-party AI services, we will ensure that appropriate data protection agreements are in place with these third parties. However, we encourage you to review the privacy policies of these third-party services for more information about their data practices.

20.4 AI Research and Development

We may use anonymized or aggregated data derived from your interactions with our AI systems for research and development purposes, including publishing research papers, improving our algorithms, and developing new AI features and services.

21. Effective Date

This Privacy Policy is effective as of November 4, 2025.